Bad News Sells….But Great Customer Service Can Sell Too !
Do a Google search for “Bad Customer Service”.
Now do a search for “Good Customer Service”.
The links for Bad Customer Service are plentiful, while the websites dedicated to showcasing great customer service are not as easy to find….. the bad news is always more entertaining right?
Sure, we all get a big kick out of reading the horror stories of some poor stranger ( as long as no one gets hurt, of course).
But for my own day to day experiences…. I would much rather get good or even great customer service than receive bad.
Admittedly alot of the customer service I get is bad. But so much of it is good too.
Great customer service stories can be even more entertaining than the bad ones. I will continue to read about both the good … and the bad customer service out there.
I just wish it was as easy to find the good exmples online as it is to discover the bad.
Terry
www.thegoldapples.com
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