Good customer service…… from the customer!
“Thank you so much for the great service!”
I’m the customer.” I said to the cashier. ” Why are you thanking me for great service?”
The grocery store cashier grinned. “I ask every single customer the following questions. Do you have a frequent buyers reward card? Do you have your own bags today or would you like plastic bags for 5 cents each? Would you like cash back since you’re paying with your debit card?”
“After an eight hour shift I have asked those questions so many times I want to scream.” The cashier said. “It’s such a treat to have a customer walk up to me and be smiling. It’s also rare for the customer to say, ‘Here’s my frequent buyers card, I would like to buy plastic bags today, and I don’t need any cash back with my debit purchase, thanks.’”
“Really?” I asked. “I would have guessed everyone knows what’s coming and tries to help you out.”
“No way,” the cashier shook her head. “I can count people like you on one hand during each shift. I appreciate good service when I see it. Thanks again, Sir.”
“It was my pleasure,” I said. (and it was !)
Customers can deliver good customer service also.
Everyone’s my customer. Do you feel the same way ?
COMMENTS
Sucbscribe Here
